Visitor privacy

Privacy Policy

EcomCX is an editorial website, not a customer portal. We do not offer user accounts, login areas, saved profiles, or password-based services. This policy explains the limited data that may be collected when you visit the site or contact us.

No login system

EcomCX does not create accounts, store passwords, or run a member dashboard.

No form profiles

We do not collect personal information through onsite forms. Email is voluntary.

No data sales

We do not sell personal information or build reader profiles for resale.

Plain-English policy

What happens when you visit EcomCX

Information we collect

We may use Google Analytics and Microsoft Clarity to understand aggregate site usage, page performance, and interaction patterns. These tools can collect technical details such as device type, browser, approximate location, pages viewed, clicks, scrolling, and session activity. Because we do not have a login system, we do not collect account names, passwords, saved profile details, billing details, or customer portal activity. Our hosting provider, Vercel, may collect standard server logs for security, debugging, and operational reliability.

How we use information

We use analytics data to improve content quality, site structure, performance, accessibility, and usability. If you email us, we use your address and message only to read, route, and respond to that conversation. We do not sell personal information, rent reader lists, or use email conversations to create advertising profiles.

Email contact

You are not required to contact us to use the site. If you choose to email contact@ecomcx.com, your message may include the personal information you decide to share, such as your name, company, role, or correction details. We keep that information only as needed to handle the conversation, maintain editorial records, or resolve a factual correction.

Cookies and analytics controls

Analytics providers may use cookies, local storage, or similar technologies to measure visits and interactions. You can limit this through your browser settings, privacy extensions, or platform-level controls. The site should remain readable even if analytics scripts are blocked.

External links

Our website links to external sites, including tool vendor websites, documentation pages, app marketplaces, and third-party resources. Those sites have their own privacy practices, cookies, analytics tools, and data-processing terms. Review their policies before sharing information with them.

Your choices

You can read EcomCX without creating an account. You can block analytics scripts, decline to email us, or ask us to delete a message you previously sent. To make a privacy request, email contact@ecomcx.com from the address connected to the request so we can verify the conversation.

Changes to this policy

We may update this privacy policy when the site, analytics setup, hosting environment, or contact process changes. Updates will be posted on this page with the current version replacing the prior text.

Operating standard

Small surface area by design.

  • Analytics are used to improve articles, navigation, performance, and page clarity.
  • Email addresses are used only to respond to messages readers choose to send.
  • External vendor links are outside our control and should be reviewed on their own terms.