EcomCX research

James Archer

James leads EcomCX's editorial research process. His review pass checks whether claims are sourced, fast-changing details are caveated, vendor language is separated from editorial judgment, and practical recommendations include enough evidence for a reader to verify them.

Review scope

Reviews sourcing, update cadence, claim defensibility, correction handling, and anti-slop editorial quality across EcomCX.

Verification standard

Cuts unsupported superlatives, separates tested facts from vendor claims, and requires source links or verification questions for fast-changing details.

Coverage areas

  • Editorial research
  • Tool evaluation methodology
  • B2B content
  • Fact-checking